Commercial Department Manager

Commercial Glazing

Location: Tacoma, WA (Greater Seattle Area)


Sound Glass is a leader in the commercial glazing industry—and we’re growing. We are seeking a highly experienced and motivated Commercial Department Manager to oversee our Project Management and Estimating teams while helping guide the continued expansion of our commercial division. This role is ideal for a glazing professional with deep technical expertise, strong leadership ability, and a passion for developing high-performing teams.

About Sound Glass

For over 40 years, Sound Glass has been the glazing contractor of choice for general contractors, building owners, and field and office professionals across the Pacific Northwest. We are known for our technical excellence, dependable performance, and strong industry relationships. Our team-first culture, long-term employee retention, and commitment to innovation make Sound Glass a place where talented people build meaningful careers.

Position Summary

The Commercial Department Manager will provide strategic and operational leadership for our commercial Project Managers, Estimators, and support staff. In the near term, this individual will also maintain a partial workload by estimating and managing select projects to support department operations and ensure a smooth leadership transition.

Key Responsibilities

  • Lead and develop the commercial department, including Estimators, Project Managers, and support personnel.

  • Set clear expectations, maintain high morale, and foster a cohesive team environment.

  • Guide recruitment, onboarding, performance management, and retention of top talent.

  • Drive continuous improvement by developing procedures that reduce waste and increase efficiency in the office, shop, and field.

  • Oversee project financials, forecasting, labor tracking, and department performance metrics.

  • Support and mentor teams through procedural changes and periods of significant growth.

  • Maintain strong relationships with clients, industry partners, and internal stakeholders.

  • Ensure compliance with union requirements, safety standards, quality expectations, and building/energy codes.

  • Participate in industry associations and represent Sound Glass with professionalism and technical expertise.

  • Manage and/or estimate selected projects as needed during transition and growth phases.

Qualifications

  • 10+ years of commercial glazing experience, with significant background as a Project Manager and/or Estimator.

  • Experience with public and private sector projects, including federal and military work.

  • Strong understanding of storefront, curtainwall, unitized systems, skylights, automatic doors, hardware, and related scopes.

  • Demonstrated ability to track labor production, forecast labor/materials/equipment, and maintain accurate project financials.

  • Hands-on knowledge of field and shop equipment used for glazing system installation and fabrication.

  • Excellent understanding of building envelope requirements, safety standards, and applicable codes.

  • Proven ability to lead teams, implement change, and maintain high morale.

  • Experience developing metrics, incentive programs, and performance benchmarks.

  • Involvement in industry associations.

  • Excellent presentation, communication, and marketing skills.

  • Field experience or a college degree in construction management or a related field.

Preferred Personality Traits

  • Exceptional written and verbal communication skills.

  • High ethical standards and sound judgment.

  • Strong problem-solving ability and professional demeanor.

  • Team-oriented mindset with ability to collaborate closely with company leadership.

  • Self-driven, organized, and committed to continuous improvement.

  • Creative thinker with ability to identify opportunities and implement solutions.

Compensation & Benefits

  • Competitive compensation package.

  • Excellent bonus potential tied to commercial department performance.

  • Medical, dental, and vision insurance.

  • 401(k) with company match.

  • Paid time off and holidays.

  • Supportive, high-performance team environment.

Why Join Sound Glass

You’ll have the opportunity to lead a respected and growing department within one of the region’s most trusted glazing contractors. If you’re passionate about building great teams, improving processes, and delivering exceptional results, we’d love to meet you.

Send your resume and cover letter to kens@soundglass.com or contact us at (253) 473-7477 for more information.

All resumes will be kept confidential and will not be shared.